Policies & Procedures
Traralgon Paints
Automotive & Industrial Coating Specialists
Policies & Procedures
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Do you share my information with any third parties?
Read more: Do you share my information with any third parties?No. All customer details will only be used by Traralgon Paints to communicate directly with our customers.
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Will my information be secure?
Read more: Will my information be secure?Yes. Please view our Privacy Policy for more information.
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Do you accept returns and offer refunds for faulty items?
Read more: Do you accept returns and offer refunds for faulty items?All enquiries regarding faulty items should be directed to 5176 1442. For further information please see our Returns & Refunds Policy.
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Do you accept returns and offer refunds for change of mind purchases?
Read more: Do you accept returns and offer refunds for change of mind purchases?Refunds are offered on unused products in their original packaging. A receipt as proof of purchase is required to be…
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Can I return an item without my receipt?
Read more: Can I return an item without my receipt?Unfortunately, No. Proof of purchase is required when returning any item.
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Can I order online?
Read more: Can I order online?We re building a state of the art online ordering system. In the meantime Traralgon Paint Trade Customers are encouraged…
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What payment types do you accept?
Read more: What payment types do you accept?We accept cash, EFTPOS, Debit Cards and Visa.
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Do I need an ABN to sign up for a Trade Account?
Read more: Do I need an ABN to sign up for a Trade Account?Yes
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Do you offer delivery?
Read more: Do you offer delivery?Yes. Traralgon Paints offers delivery. Please contact us on 5176 1442 for delivery times and costs.
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Do I have to be a tradesperson to buy from Traralgon Paints?
Read more: Do I have to be a tradesperson to buy from Traralgon Paints?Anyone can shop with us. We do offer specialist services for trade customers, but you don’t need to be a…
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