Policies & Procedures
Traralgon Paints
Automotive & Industrial Coating Specialists
Policies & Procedures
Can I return an item without my receipt?
Read more: Can I return an item without my receipt?Unfortunately, No. Proof of purchase is required when returning any item.
Can I order online?
Read more: Can I order online?We re building a state of the art online ordering system. In the meantime Traralgon Paint Trade Customers are encouraged…
What payment types do you accept?
Read more: What payment types do you accept?We accept cash, EFTPOS, Debit Cards and Visa.
Do I need an ABN to sign up for a Trade Account?
Read more: Do I need an ABN to sign up for a Trade Account?Yes
Do you share my information with any third parties?
Read more: Do you share my information with any third parties?No. All customer details will only be used by Traralgon Paints to communicate directly with our customers.
Will my information be secure?
Read more: Will my information be secure?Yes. Please view our Privacy Policy for more information.
Do you accept returns and offer refunds for faulty items?
Read more: Do you accept returns and offer refunds for faulty items?All enquiries regarding faulty items should be directed to 5176 1442. For further information please see our Returns & Refunds Policy.
Do you accept returns and offer refunds for change of mind purchases?
Read more: Do you accept returns and offer refunds for change of mind purchases?Refunds are offered on unused products in their original packaging. A receipt as proof of purchase is required to be…
Do you offer delivery?
Read more: Do you offer delivery?Yes. Traralgon Paints offers delivery. Please contact us on 5176 1442 for delivery times and costs.
Do I have to be a tradesperson to buy from Traralgon Paints?
Read more: Do I have to be a tradesperson to buy from Traralgon Paints?Anyone can shop with us. We do offer specialist services for trade customers, but you don’t need to be a…
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